Support Center
Got billing questions or need server help? Check our FAQs below or contact our dedicated admin team directly on Discord.
Frequently Asked Questions
How are server purchases delivered?
Since we accept local UPI payments to keep transactions fee-free, all orders undergo manual verification. After payment, join our Discord, open a ticket, and upload your screenshot receipt. Our staff will instantly approve your order and deliver your packages.
Which payment methods do you accept?
We support local Indian payments using UPI (via PhonePe, Google Pay, Paytm, BHIM, or any banking app). Simply scan the QR code displayed on checkout.
Can I transfer my ranks or keys to another account?
No. All packages, ranks, and coin bundles are strictly bound to the Minecraft Username (IGN) entered during checkout and cannot be transferred.
I entered the wrong username. What should I do?
Don't panic! Open a billing ticket on our Discord server immediately and share your Order ID. Our staff will manually adjust the username before delivering.
What is your refund policy?
Since server items are digital assets, all purchases are final. Refunds, chargebacks, or disputes will result in a permanent ban from our network.
Direct Channels
Discord Help Desk
Open a billing or support ticket. Our server staff are online 24/7 to resolve issues, process manual transfers, and assist with server connections.
Create Support Ticket